Privacy Policy | Bookish Marketplace

Bookish Marketplace ("we", "us", "our") operates the online store at https://bookishmarketplace.com, where we sell downloadable digital products, including SUCCESS OS products and bundles. This policy explains what personal information we collect, how we use it, who we share it with, and the choices available to you.

Information you provide

Account details: your name, email address and password when you create an account.
Order details: your email address, name, billing details entered at checkout, and the products you purchase.
Support messages: your name, email address, any optional details and your message when you use our contact form or email us.
Reviews: your name, rating and review text if you submit a product review.

Payments

Payments are processed by Stripe. We do not receive or store your full card number. Stripe processes your payment information under its own privacy policy.

Information collected automatically

When you visit our store, we, our platform provider and the partners listed below may collect information such as pages and products viewed, cart and checkout activity, purchases, referral source, IP address, and device and browser details. This is collected using cookies, browser storage, tracking pixels and similar technologies, and in some cases is sent directly from our servers to the partner.

Your browser also stores a cart identifier and your cookie choice so the store works properly.

Partners we share information with

Our ecommerce platform and email delivery providers: to host the store, process orders, provide access to your purchases and send emails.
Stripe: to process payments.
Google (Google Analytics, Google Ads and Google Shopping): to measure site use and advertising performance. Google Ads may receive order details and, where enabled, a hashed (encoded) version of your email address to measure conversions.
Pinterest: to measure advertising performance, through its tag in your browser and through events sent from our servers.
Klaviyo: an email marketing service that may receive your contact details and store activity.
GoAffPro: to track referrals and orders from our affiliate partners.
Meta (Facebook and Instagram): to display our product catalog on Facebook and Instagram.

How we use your information

To process your order and provide access to your digital products
To manage your account and your purchase library
To send order, account and support emails
To respond to your questions and support requests
To display product reviews and invite you to review a purchase
To understand how our store is used and to improve it
To measure and improve our advertising
To prevent fraud and meet our legal obligations

Emails

We send emails about your orders, your account and support requests. These are part of providing our service.

Your choices

Cookies: you can review your cookie choice at any time using the cookie settings link in our website footer. You can also block or delete cookies in your browser settings.
Advertising: you can manage personalised advertising through your Google and Pinterest account settings.

How long we keep information

We keep personal information for as long as needed to provide our products, maintain your account and purchase history, resolve disputes, and meet our legal, tax and accounting obligations.

Your rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. To make a request, email support@bookishmarketplace.com. We will respond as required by applicable law.

Children's privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact support@bookishmarketplace.com and we will take steps to delete it.

Security

We take reasonable steps to protect your information. No method of transmission over the internet or electronic storage is completely secure.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Bookish Marketplace Website: https://bookishmarketplace.com Email: support@bookishmarketplace.com