Customer support
How can we help?
Answers about downloads, orders, refunds and your account, plus a direct line to our team.
Downloads
Help receiving, opening or saving the ZIP files for a system you bought.
Get download helpOrders & receipts
See your order history and the details of each purchase.
View ordersDigital Sales Policy
All digital sales are final. Help with incorrect files, damaged files or access problems.
Read the policyAccount & sign-in
Reset your password or set one for the email you used at checkout.
Reset passwordChoosing a system
Answer a few questions and get one matched recommendation.
Find Your OSAffiliate program
Commission, payouts and how to apply.
Program detailsQuick answers
Is anything shipped?
No. SUCCESS OS products are digital products supplied as ZIP packages. Nothing physical is shipped.
I bought something but can’t see it.
Contact us with your order number and the email address you used at checkout, and we will help you get your files.
I can’t open or access my files.
Contact us with your order number and the email address you used at checkout, and we will help you access your ZIP package.
Still need help?
Send us a message and our team will reply by email. Include your order number if it's about a purchase.
support@bookishmarketplace.com